Subscription, Cancellation & Refund Policy
- A subscription is activated after the administration confirms payment; its term starts on activation.
- A package is tied to the exam or bundle selected at purchase and does not automatically cover other exams.
- Cancellation may be requested within 48 hours of activation if no paid question has been opened; other requests are reviewed case by case.
- No refund is issued when an account is suspended for breaching the terms of use.
- You receive a reminder before expiry; subscriptions are never renewed automatically without your request.